Volute’s New OPM Model Helps Business Schools Capture More Corporate Market Share

By: Michael Croft

Image of two young businessmen using touchpad at meeting

Volute has primarily benefited its clients by serving as an authoring tool that allows learning designers to create visually-appealing, experiential programs. These programs are made of interactive, digital learning tools contributed to our ecosystem by a community of thought leaders. Tools assemble rapidly and foster design thinking.

Now, Volute is taking underutilized, traditional F2F or Hybrid courses and repackaging them with tools from its ecosystem. As part of the repackaging process, Volute’s learning design team takes care in chunking the content to engage participants through self-directed, bite-sized modules. Modules in Volute’s world are virtual learning spaces; online “rooms” where experiential tools combine for diverse delivery and modality options.

Volute’s learning design team has worked closely with the architecture and engineering teams. They’ve partnered to integrate learning design concepts, usability and analytics. The analytics component entails xAPI statements that are mapped to tool interactions. Each “event” for a tool generates a parameterized xAPI statement that is fed to a Learning Record Store (LRS). This unique approach gives you the opportunity to infer behavior – which is not possible with pure “click” capture. Traditional LMS are web pages that emulate file systems. As such, they rely on click maps for data, if they collect any data at all. Click mapping generates white noise, and it’s challenging to infer real metrics. By using a component methodology and tying interactions to specified tool capabilities, you remove white noise and isolate engagement data that is benefited by pre-meditated tool design.

Using tools over pages also allows you to provide more specific interactions mapped directly to your targeted learning outcomes. The tool itself is a key part of the objective because it encourages a behavior through the interface and features of the tool. This allows your traditional programs to be condensed into power-packed tools of engagement.

As part of the Volute repackaging process, the team maps curriculum to business flows to better adapt the training to the corporation. Domain context is important. Applying a general learning concept to your domain increases the effectiveness of the training and provides opportunities for reflective practice. When you reflect on the learning concept as it relates to your job duties, you’ll see the benefit of the concept. You can then answer the question, “What’s in it for me?” Employees will naturally become more engaged, increasing the effectiveness of the training and reducing skills gaps. Tangibly, this can be implemented by considering the xAPI statements (the capture of tool interaction) as they relate to BPM (Business Process Models). Since xAPI statements capture how a user is engaging with a tool in a domain context, you’ll be able to map the curriculum (structured learning spaces) to a business process.

Tools are pluggable. Tools can be plugged into existing learning systems and even workplace applications. Connecting tools to preferred messaging applications like Skype and Slack, and integrating with email, calendars and document repositories, provides a way to implement omni-learning – capturing learning moments when and where they happen.

By providing abilities such as reducing course time while implementing design thinking, increasing engagement and mapping curriculum to business flow, Volute packaged trainings become a powerful asset for business schools to capture a larger corporate training market share.